ipo138 Platform Privacy Notice

This page describes what we collect when you use ipo138 and how we keep that data protected. We at ipo138 operate an online gaming and sportsbook platform available where local law permits. Your privacy matters to us, and we handle your information with care. This notice outlines our practices in plain language so you understand exactly what happens to your data.

We collect information in three ways: directly from you during account setup, automatically as you use our platform, and from third-party payment processors. We use this data to verify your identity, process deposits and withdrawals, deliver customer support, and comply with legal obligations. We do not sell your data to marketers or data brokers. We do share certain information with payment partners and fraud-prevention services—only what is necessary to complete your transaction or protect our platform.

Our ipo138 servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. We encrypt sensitive data in transit and at rest. We limit staff access to personal information and conduct regular security audits. If you have questions about how we handle your data, contact us at the address listed at the end of this notice.

What We Collect on ipo138

When you open an account on ipo138, we ask for your email address, full name, date of birth, and phone number. We also collect your residential address and government ID number during account verification. This information is mandatory—we cannot process your account without it. We use your email to send login links, deposit confirmations, and withdrawal updates. Your phone number is used for account recovery and, if you opt in, for push notifications about live football matches or casino promotions.

As you use our ipo138 platform, we automatically log your IP address, device type, browser version, and the pages you visit. We track your betting history, game selections, deposit and withdrawal amounts, and the payment method you used. We also record the timestamp of each action. This data helps us detect fraud, improve our platform, and personalise your experience—for example, showing you football markets from Liga 1 or Piala AFF if you frequently bet on Indonesian tournaments.

Note: We do not store your payment card details. DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers (e-wallet, mobile banking, local payment, online payment) are processed by third-party payment gateways that handle encryption and PCI compliance.

We also collect cookies and similar tracking technologies. These allow us to remember your login session, store your language preference, and measure how many users visit our site. Most cookies expire after your session ends. Some persist for up to one year to recognise you on your next visit. You can disable cookies in your browser settings, but doing so may limit your ability to use ipo138 on mobile or desktop.

Third-Party Data Sharing

We share your data with payment processors to complete deposits and withdrawals. We also share information with fraud-detection services to prevent account takeovers and money laundering. In rare cases, we may disclose data to law enforcement if required by court order or legal process. We do not share your data with advertisers, data brokers, or marketing networks. Our ipo138 partners are bound by confidentiality agreements and may only use your data for the specific purpose we authorise.

Your Rights and Our Commitments

You have the right to access, correct, or delete your personal data. You can update your email, phone number, and address directly in your ipo138 account settings. If you wish to delete your account entirely, contact our support team and we will remove your data within thirty days, except where we are required by law to retain it for tax or anti-money-laundering purposes. You also have the right to object to marketing communications—simply click "Unsubscribe" in any email we send, or disable push notifications in your app settings.

We retain your data for as long as your account is active, plus seven years after closure for regulatory compliance. We encrypt all data in transit using TLS 1.2 or higher. Our servers are protected by firewalls and intrusion-detection systems. We conduct annual security audits and penetration tests. If we discover a data breach, we will notify you within seventy-two hours and provide guidance on protecting your account.

Key takeaways

  • We collect email, name, ID, and address during account setup on ipo138
  • We log your IP, device, betting history, and payment method automatically
  • We share data only with payment processors and fraud-prevention services
  • You can access, correct, or delete your data anytime
  • We encrypt all data and conduct regular security audits

Contact ipo138

If you have questions about this privacy notice or wish to exercise your rights, contact our ipo138 support team. You can reach us via in-app messaging, email, or through our website contact form. We respond to privacy inquiries within five business days. Our team operates across Jakarta, Surabaya, and Bandung to serve users across Indonesia. We are committed to transparency and will explain our practices in detail if you ask.